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Shipping Charges and Information
For Shipping in the United States

US Priority Mail - Our Preferred Method

  • Free Shipping on all orders over $75 - otherwise it's only $5.99!

Fed Ex Ground & Express

  • Ground - $8.99 (arrives in 4-8 business days)
  • 3 Day Select - $10.00 (arrives 3 business days after date of shipment)*
  • 2nd Day (arrives in 2 business days after date of shipment)*
  • Fed Ex Next Day Air - $30.00 (arrives the next business day after shipment)*

*In stock orders ship same business day if placed before 3:00 Eastern. Engraving generally adds 1-2 days to processing time.  If your order cannot be shipped as requested, we will notify you by e-mail.



RETURNS and EXCHANGES

Returns and Exchanges will not be accepted without a Return Authorization Number (RMA)

MANUFACTURER DEFECTS

If you experience a defect, please contact the manufacturer of the item for warranty service. Most all manufacturers now require warranty work to be handled directly to allow for proper documentation and tracking of warranty work. Used items can not be returned.


RETURNS and EXCHANGES

All products must be returned in original packaging within 30 days. Engraved items are not returnable. Returned items may be subjected to a 15% restocking charge.

To request Return or Exchange authorization, please contact us by e-mail: Returns@oregonknifeshop.com

 

We'll give you a Return Authorization Number (RMA).

Shipping charges are not refundable (unless of course we shipped the wrong product). Also, customer is responsible for the cost of return shipment.


SHIPPING DIRECTIONS

Please ship in a sturdy box or padded envelope.

Please write the Return Authorization Number on the outside of the Box. 
Also, please be sure to include your name, and address and the Return Authorization number on a slip of paper inside the box.

We suggest you send your package using a method that can be traced, either US Priority Mail with Delivery Confirmation, or UPS.

Send your package to this address:

Oregon Knife Shop, LLC
2900 Cleveland Ave.
Marinette, WI 54143





Pricing Policy

We reserve the right to correct any pricing errors that may occur on the site. If we detect an error on an item that you have ordered, we will contact you to discuss and resolve the issue.











Company Contact Information

Oregon Knife Shop, LLC
2900 Cleveland Ave
Marinette, WI 54143



Toll Free: 800-317-KNIFE (800-317-5643)
Fax: 866-427-0272




info@oregonknifeshop.com

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Call us toll free at 800-317-KNIFE (800-317-5643.). xml sitemap
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